- Within 24 hours of submitting your order you will receive a confirmation email containing all the details of your order.
- Your items will be sent and delivered within 3-5 days (Rep. of Ireland)
In the unlikely event you have received the wrong item, or an item in a size different to what you ordered, to ensure we get the error resolved for you asap, please contact us immediately via email at firstname.lastname@example.org, When doing so, please provide the following information:
- Order number
- Confirmation of the size you received
- A photograph of the tag of the item you have received in error
Once we’ve received the above information, our Customer Service team will get the correct item dispatched to you right away. They’ll also talk you through returning the incorrect item back to us.
At BALI, we are devoted to providing you with products of the highest standard, however if for any reason you are unhappy with your purchase we can offer you an exchange or refund. Products must be returned within 14 days of receipt of delivery. Please return your items in a un-damaged, saleable, unworn condition with all tags and its origninal packaging.
Please send returns to:
Clothing Size Guide
|UK Measurements||6 / XXS||8 / XS||10 / S||12 / M||14 / L||16 / XL||18 / XXL|
|UK Measurements||8 / XS||10 / S||12 / M||14 / L||16 / XL||18 / XXL|
Hint: For the most accurate results, measure yourself in your underwear.
Chest: Measure around the fullest part of your chest, keeping tape firmly under your armpits and around your shoulder blades.
Waist: Measure around your waist, slightly below your natural waist, where you normally wear your pants. Insert your forefinger between the tape and your body to allow ease in fit.
Hip: Measure around the fullest part of your hips, inserting your forefinger between the tape and your hip to allow ease in fit.
Inseam: Measure a similar pant that fits you well. Measure along the inseam, from the crotch seam to the bottom of the hem.
Between Sizes? If your measurements are in between those listed in the size chart, pick the next size up.
Doesn’t Fit? If the fit is not perfect, return it within 14 days, as long as it’s unworn, unwashed and unaltered.